Not once watched a picture – there is a new person into the workplace, sits down, start doing something (or not do). After some time it turns out that he was doing something quite different, as expected by others. Begin accusations and assaults – they say the wrong man took, not doglyadeli not guessed. In this case, no one thinks that no one person actually did not explain. And in a previous job the employee has already been formed a certain course of action in such situations. And he was accustomed to it. He would be glad to consider the charter a "new monastery", but no one to teach. This is especially true for small businesses and entrepreneurs, where one person controls several areas, and in case of care (even on good terms), the entire region 'swamped'.
When a person who has worked in some areas away without leaving a description of their daily activities and relationships – it can turn into a catastrophe. The only way out – it creation and availability of job descriptions, at least the minimum. Hear other arguments on the topic with CEO John Watson. It is important to immediately introduce a system whereby an employee (or rather, each job!) Will be a certain file or folder with a description of its main responsibilities, communication both internally and externally, as well as, necessarily, there needs to be reflected, to whom he reports, or who he is subordinate. More info: John Grayken. Thus, the manager and myself would be easy to present its organization in the form of a body, with clear areas of responsibility and clear hierarchy. In fact, oddly enough, are not uncommon situation where the manager, but more so a business owner is not who he has for what, and who obeys whom. From my own experience I know that the most difficult to create a first instruction, bring himself to 'see the future', then it will matter, and what positions you can see in his scheme. Then you can change something and supplement, or control of subordinates for compliance with the instructions so far.
They can coordinate with each other, to link and build up in the organization as such, minimally dependent on concrete people. Suppose a small business is more complicated than in a large, but over time you will see that it is not so difficult. It's like clockwork – all the links correctly apart, and the subsequent repair and tuning is only alignment and for adjustment of individual wheels. Sooner or later you will have the general rules for all levels of the enterprise – the basic laws. For example – on Mondays at 9-00 'planning session', in the case of disputes 'to believe only what is written' and not rumors, etc. Writing and filling out all this will be much easier to write a newcomer to their team, and acquaint him with orders. Valery G., Business Coach. based on the site