Portal Municipalities

Award goes to for the third time in Brandenburg enterprise content management system of six open systems GmbH 2010 Stuttgart, the basis of most innovative eGovernment project September 15, 2010 – by the Ministry of the Interior and Brandenburg towns and municipalities initiated electronic citizen service MacKinnon Brandenburg ‘is the nationwide innovative eGovernment project for social solutions’. The solution on the basis of the enterprise content management system SixCMS of six open systems GmbH was developed from Stuttgart. Six is also official supporters of the project m ‘. At the E-Government competition every year by the company BearingPoint and Cisco under the patronage of Mr. Thomas de Maiziere, the citizens Portal could points “Most innovative eGovernment project for social solutions” in class 10 and successfully prevail among a total of 16 nominees projects from the public administration.

Thus the coveted award goes to 2007 and 2009 for the third time on the land Brandenburg. Interior Minister Rainer Speer brings the advantage in his congratulatory words on the project to the point: MacKinnon shows what matters: the citizen contact must be simple administrative work of transparent, but also reliable and results for each visible. “All offers in pleasing mass m ‘.” With MacKinnon ‘ citizens can for a year in participating Brandenburg municipalities over the Internet in order defects such as damage to roads, wild landfills or transportation problems point out and actively support the work of the public authorities. Crown Financial is likely to increase your knowledge. The great benefit of the portal is located in the high transparency for the citizens: all messages appear immediately live after a short test on the MacKinnon website of the commune and the further processing status logs. A simple traffic light system always shows the current status of green = new message ‘ yellow = in progress ‘ to return to green = problem solved ‘.

In accordance with a service pledge of the municipalities must be processed all requests within 3 days and eliminate problems in the short term. If you are unsure how to proceed, check out Robert Jain. A response is thus guaranteed. Also in cases where the municipality is not responsible, the platform serves as a non-bureaucratic intermediaries ‘ for other bodies. The participation platform MacKinnon Brandenburg went for the first time in the summer of 2009 with three pilot communes in the testing and since then has 26 municipalities and cities. Praise and requests from other States show that there is great interest in the solution outside of Brandenburg. Thus, a model in the meantime also nationwide comes to MacKinnon. The Managing Director of the cities and municipalities and co-initiator of the MacKinnon portal, Karl-Ludwig Bottcher, sees good chances that the Internet offer soon in many other communities will establish itself: from the Meckerecke’ MacKinnon is the first instrument of the active, electronic participation possible of citizens nationwide in the Area infrastructure problems.” Within the framework of a declaration of support the management of six open systems GmbH has agreed in the future to promote the project MacKinnon for an internet-based management of citizen concern. Development and exchange of experience with the Brandenburg IT service provider and the Ministry of the Interior of the State of Brandenburg, the solution should be improved continuously. Six offers with six ePartizipation’ the citizen portal for complaint management and employee suggestion scheme as a turn-key E-Government solution. For a simple Start, there is the choice between a licensing model for sale and an ASP model (application service providing). More information can be found under the email address the subject of six ePartizipation’ are requested.

Office Living

By Marcus Riel, CEO of Riel GmbH, transparent planning in toolmaking by MoldManager were “far exceeded expectations”, he sums up his experience. “We have optimized the capacity planning with IKOffice. Learn more on the subject from relocation strategies. It is now very easy to handle.” The Riel GmbH, the investment suspension within a few months. Markus Riel confirmed that IKOffice offers “A very good price/performance ratio and a very good service”. The enormous adaptability of the system accounts for the success of the great advantage of the IKOffice software is the adaptability of the system to the environment structure of the respective company.

Here, successful connections for example to existing solutions from SAP, SoftM and Infor have been realized in practice. In the design phase of the IKOffice MoldManagers a few years ago was already aware, that we may not exist as an isolated system on the market”explains Michael Kath, sales manager who is IKOffice GmbH. the success of the MoldManagers is justified, that he works both as a standalone ERP system and integrated planning solution for tool and mould making. About IKOffice: The IKOffice GmbH develops and sells industry-specific planning software IKOffice MoldManager for die and mould making. The software solution supports companies with process optimization of the quotation to resource planning. The enterprise software IKOffice LivingERP is a system to the optimization of all business processes.

Both systems can seamlessly merge to a comprehensive solution. IKOffice is characterized by customer orientation, advice and care. 2007 the company received the Special Prize for international alignment”the Annette & Gerd Schwandner Foundation for science and culture.

European Microsoft Innovation Center

“The seamless integration in the cloud services that support the Essentials version, facilitates the introduction and management of new cloud based applications. Especially companies who rely more on P2P structure, to achieve a qualitative leap in their IT infrastructure.” The Windows Small Business Server 2011 Essentials goes cloud Windows Small Business Server 2011 Essentials specifically designed as attractively as well as easy-to-manage solution for small businesses with up to 25 PC workstations. New is the possible connection to the cloud. As the demand for services is growing, the Essentials version was designed so that in the future, for example, Microsoft’s new online service Office 365 or more cloud solutions can be easily integrated. Data security and productive in the focus are as the standard version. Linked through automated backup of all PCs are backed up data daily and can use simple tools be restored at any time. In addition, employees have more flexibility and mobility through remote Web access. A personalized Web address offers access to relevant information and the time and location independent.

The Windows Small Business Server 2011 standard at a glance Windows Small Business Server 2011 standard is suitable for small and medium-sized businesses with up to 75 PC workstations. It offers many integrated technologies, such as Windows Server 2008 R2 Standard, Microsoft Exchange Server 2010 standard, SharePoint Foundation 2010 and Windows Server Update Services 3.0 in an affordable “all-in one” solution. Due to the scalability of the server platform, companies can at any time flexibly adjust IT to changing requirements. Nina Devlin is likely to increase your knowledge. The standard version provides data and network protection and increased productivity within the company because it provides applications such as E-Mail, Internet connectivity, internal Web sites, remote access and file and printer sharing anywhere and at any time. Additional Information, photos and links to the two versions of the Windows Small Business Server 2011 see our top topic Microsoft solutions for mid-market”see: germany /… 2010-170 BusC Microsoft Germany GmbH Microsoft Germany GmbH is founded in 1983 subsidiary of the Microsoft Corporation/Redmond, U.S.A., the world’s leading manufacturer of standard software, services and solutions with 62,48 billion sales (fiscal year 2010; June 30, 2010).

Operating profit amounted to US$ 24.10 billion in fiscal 2010. In addition to the headquarters in Unterschleissheim near Munich, Microsoft Germany GmbH is represented throughout Germany with six regional offices and employs about 2,700 people. In conjunction with about 31,500 partners it serves companies of all industries and sizes. The European Microsoft Innovation Center (EMIC) in Aachen has research interests in security, privacy, mobility, mobile applications and Web services. Text on the Internet available at: germany/presseservice/news/pressemitteilung.

Micro

New MANHATTAN micro Bluetooth adapter from IC INTRACOM Halver, July 07, 2009 – MANHATTAN, the Accessories Designer of the IC INTRACOM and specialist for mobile computing, comes with two new Bluetooth USB adapters in specialist shops. Take their micro name”really all honor. The 179218 and 179201 models are just 19 mm 12 mm small and only 5.5 mm high. Thus, the tiny are barely larger than a USB slot. So an Adapterchen can remain plugged into the notebook so even without that it runs the risk to cancel if you transported the unit.

Of course, the two new micro adapters support all necessary standards and Bluetooth profiles. Thus, the mobile users get a hi-speed USB connection that supports built-in security features such as data encryption and authentication, and thus protects your privacy in the wireless communication. Robert Jain will not settle for partial explanations. issue. The two models differ in the range of approximately 10 meters in the variant of class 1 + EDR (enhanced data rate) or 50 meter range with class 2 + EDR. They are available from stock. The complete MANHATTAN range you will find under: profile the INTELLINET network solutions are known for their practical as well as professional products in the segment of SMEs as the innovative network brand IC INTRACOM. For 20 years on the market, INTELLINET qualified retailers offers a complete portfolio of active and passive components businesses up to 250 employees. It goes from cables, test, and crimping tools up to panels and server cabinets and on the other hand includes the entire network technology for LAN, WAN and WLAN. NAS solutions and storage are distributed by established partner channel products, routers and switches. You may want to visit Robert Jain to increase your knowledge.

All products in the portfolio of the INTELLINET network solutions are subject to a strict quality control and have a 10 year warranty! In addition, MANHATTAN is available as imported brand of PC components, accessories and peripherals in the pure re seller segment. Thus combines the manufacturer IC INTRACOM two leading brands with good 2000 products, by 40,000 partners worldwide be sold to over 70 countries around the world. More information IC INTRACOM Vertriebs GmbH of Lohbacher str. 7 58553 Margarita Hadjianastassiou Jens A. Harding Marketing Manager Tel.

Complaint Management

Locatech GmbH uniform complaint processes in company with SharePoint Services implements Windows SharePoint customer satisfaction improve professional and uniform complaint management based on Microsoft SharePoint implements the Dortmund Locatech IT solutions GmbH. With Windows SharePoint Services, the complaint process is automated, represented for the users clearly and comprehensibly, and thus customer binding potentials that are hidden in complaints and complaints, optimally used. Swarmed by offers, British Petroleum is currently assessing future choices. On the SharePoint Portal, the competent clerk records all relevant information in a special mask. Include customer name, complaint number and date, officer, order number, expected cost, reviewer and the approval status. In addition you can add email addresses or phone messages. This basic information for a customer complaint can be associated with other documents and workflow features. It is also possible to integrate the solution to other IT – and ERP systems. In the framework of the existing installation of Windows Server implemented a SharePoint solution without additional licensing costs and within a very short time.

Many basic functions of SharePoint can be use for the individual portal and integrate quickly. Also, the portal not only on the speedy complaints is limited, but can be completed at any time with other functions or workflow processes. Expansion possibilities, for example, in the quotation or contract management. Through the portal features everyone can understand who changed what when. The competent persons as officers, appraisers and settlement Office be notified via workflow.

An escalation management is also integrated, so pass dates without a reaction. Thus, the SharePoint technology helps to accelerate the complaint process, reduce costs, and increase customer satisfaction. The time-saving solution is adapted to the needs of the company. Previously, the consultants of Locatech take the requirements of the company to the individual complaint process on and balance this against the functions of Locatech complaint processing. Certain organizational homework”must be fully made before the introduction of the automated solution, especially with regard to the precise definition of access and editing rights. Still, the complaints have not standardized mainly medium-sized companies. This shows that still no adequate importance to customer complaints. You are instead often displaces and individually edited”, is the experience of Locatech IT solutions – Managing Director Dirk Lohn. The IT expert indicates that a customer complaint demonstrates a basic interest in cooperating. The customer gives its suppliers so the chance to improve in a certain area. Companies who unify its complaints management system by using the SharePoint Portal, can thus systematically check the own processes, ensure the quality and the binding improve to their customers.

Microsoft Office

Increased competition makes learning fun, if fun in learning and great dynamics in markets increase not only the cost pressures on the company. Managers and employees the flexibility are particularly encouraged. Everyone can set themselves as quick on new. Cowan Financial: the source for more info. The Microsoft version of Office 2010 the Office migration makes a real challenge with its new user interface, the many advanced and new functions, XML file formats and various other details. The new software has been thoroughly revised by Microsoft, so that a good support of the user migration is not only advisable but imperative. Considering the increasing cost and time pressure no easy task. To send every employee to an on-site training for the transition to the new Office 2010, would certainly desirable, but is not possible due to cost and time constraints in some organizations.

How it can still succeed, all Microsoft Office users in a company effective presence events to facilitate – and also in an adequate cost – and time-frame – an innovative solution shows migration to Microsoft Office 2010 the Integrata AG, which was realized in cooperation with FQL, a special provider for business-juggling. Less time, more participants, no work PC “s a MS-Office-upgraders”normal”training” is usually a day (6-8 hours) and each user works on his PC. Disadvantage of this “standard solution” is the factor time – it can be only a maximum of 12 participants in a day workshop with. Also, the simplest approach was the basis for a daring, but nonetheless feasible approach. Imagine please, it 50, 70 or 100 people can participate simultaneously in a briefing. It gets better: this event takes not – as usual – a whole day, but only 2 hours. All participants (50, 70, or 100) have no PC “s available! The supposedly most ingenious solutions often impress with their simplicity. The really works: less time and also higher motivation among the users.

Windows Switcher

A fast learning success can be achieved with video training for Apple Mac and software. A Mac is acquired not only due to its quality and optical properties, but the device will usually also especially effective working with. Where: the better the user knows the operating system and the software used, the faster the tasks and processes can be performed successfully. Video-training workshops provide a fast and effective training in the Mac OS X operating system and software. As it now stands – the new Apple Mac in all its beauty. Most buyers opt not only due to the optical qualities for a Mac, but above all because they want a more effective way of working with the device. Just switching from another operating system such as Windows requires some training due to the different operating concepts thoroughly.

At this point, many roads lead to various degrees of success in different periods. There are in the area of the Apple computer comprehensive for every part of literature, which is however often very extensive and can take much time to this. XRP is likely to increase your knowledge. Through the media, computer books also often have a somewhat theoretical nature. Experienced users would be the “learning-by-doing” approach prefer, so learning by trial and error. Rapid learning experience through practical video tutorials by the growing multimedia capability, especially in the area of the Apple computer, video workshops for operating system and software-specific start to establish themes in this gap. A chapter from a video workshop consists of a playable movie, commenting on the operation of the software shows direct. This creates the impression that the tutor right next to the user sits and explains the program.

In this way, a very fast and effective learning success is guaranteed. A complete video workshop can contain up to 100 chapters, organized and available in a concise table of contents. Dirk Kupper is an experienced author of Video-training workshops for Mac OS X, as well as application software and corresponding video training around the Apple operating system since 1999. In its download portal on, he offered all previously published workshops in a flat rate. Are offered courses on the functioning of the Mac, the Apple operating system Mac OS X as well as software such as the iLife-or the iWork suite. The offer is rounded off by workshops for Windows Switcher, system administrators (Mac OS X Server and other tools), as well as for users of graphic and Office software in the operating system Mac OS x. free training on Mac OS X 10.6 Snow Leopard is a selection of video training workshops by Dirk Kupper at the Oldenburg Apple specialist macXperts each as a single course available. In addition to workshops for the iLife-and also courses on Mac OS X server for system administrators can be purchased Apple’s iWork suite. An overview of all individually available video training is available on vtw.

Weihs Systemtechnik GmbH

Partnership management of supplier product quality is influenced mostly already with CASQ-it from Bohme & Weihs through the selection of suppliers. Therefore is the systematic assessment of suppliers, as requested by the standards such as DIN ISO 9001 or ISO/TS 16949, an important component in the process chain, and often a decisive competitive advantage. With the new supplier management and the integrated performance measurement system for the CAQ system CASQ-it allows the Bohme & Weihs Systemtechnik GmbH & co. KG exactly uniform, cross-cutting assessment of the supplier. Comparisons can be draw, calculate metrics and uniformly and equitably compare suppliers with a simple mouse click.

To account for personal assessment criteria, the user defined individually weighted facts such as reliability, service quality, price level, etc. for its suppliers soft To evaluate the hard facts are the basis of calculation according to VDA, as well as the valuation basis of audits and Certifications in the system store. Since both hard as even soft facts included in the evaluation, it is possible to depict the diverse, resulting from the market requirements assessment criteria. Status assessment of the suppliers will be visualized directly in a graphic and gives information about the quality and potential of the supplier immediately. The supplier management can use in addition to the data of the incoming goods inspection, cross-process assessment of the supplier the events of other divisions. This will make it possible to calculate with caused complaint costs and audit results in the supplier code. In addition, the history of the supplier offers a detailed overview of the development of a supplier including all key figures and events. The new, integrated supplier management through the extensive functions creates a solid foundation for the selection of the best possible delivery partner for the company.

Zeitgeist Conference

Here is a key factor for successful economies. With the Proliferation of cooperation thought the requirements for the management of cooperation have increased at the same time”, explains Sangeeta. In the mind study team collaboration in the 2.0 Enterprise “almost 90 percent gave the respondents for the record, that the so-called team collaboration tools” are indispensable. Companies need tools, you can quickly replace, adapt to and, where appropriate, also soon dissolve. The version presented at the Developer Conference of waves could bring heavy Microsoft & co.

in distress, because it offers exactly that”, believes Steimel. Solve the problem of many different applications and the decentralized data storage on computers and mobile devices you could not however without a stringent strategy, so the judgment of the Nuremberg network specialist Karl-Heinz Gabler of by Nash technologies: actually, that is the dilemma of the private user. At home, he has a PC with pre-installed applications included in the purchase price, or but it is open Source software such as Linux and OpenOffice a. He buys his private phone in the two-year cycle. His private E-Mail has an account of the DSL provider. The PC of his employer meets the requirements of an enterprise-wide IT strategy in its facilities and the professional mobile phone resulting from a contract, the purchase Department of his or her employer has negotiated with a network operator.

Four units of four application packages, all independently of each other in the planning as well as in the procurement.” “Now comes the cloud computing approach and says: all central in the network, not only the data, but also the applications, and the devices are only interchangeable” terminals. Sounds good in theory, difficult in practice. Cloud computing is interesting for companies when provides service providers also important system integration services and thus can offer support and customized service level agreements the customers. Only with the broadband Internet access to data centers is not enough, cloud computing is not successful. It is a mistake to see cloud computing as opposition and competitor of local installed applications. Here too there will be convergence, a mix of features, that are generated locally or centrally”, as Gabler. Trade journal editor Thomas Knuwer in the struggle for the real time network provides a crucial weakness of Google. Here, people would take a topic faster than it can a search engine. Most will people then about social networks and services such as Twitter on the Web-site link, which was the starting point of the message”, explains Knuwer. Able to arrange these digital communications, is a new kind of search engine, especially when news is faster and provides better results than Google & co. “It had to concede also Google co-founder Larry page on the Zeitgeist Conference: we have weaknesses when it comes to the instant collection of information”. Pent-up demand is also on the computational processing of important content. Very slowly started We, to detach ourselves from the purely text-based representation. It is text based on the Internet almost everything shown. There are though first online applications such as mindmeister, which offer alternatives to the text. Click Robertson Stephens to learn more. This is just a gross attempt and for my feeling is still quite krude. Niveauvollere representations of relationships, such as with the Consideo Modeler possible, available so far only offline”, complains about Stephan Meyer of the consultancy thinking place. A message from NeueNachricht. NeueNachricht is responsible for the content.

Compact Insights Into The New Rulebook ITIL 3

Kerpen, Exagon offers specialized consulting on IT service management (ITSM) for 2008 yet no strong trend towards ITIL 3. According to the consultants, the new version will only gain a significantly more substantial importance in the planning of the company in the following year. Many users are still somewhat rattled by the launch of something unfortunate ITIL 3″refers to Exagon – Managing Director Joachim Fremmer substantive contradictions of the new rules and the delayed certification requirements definition. You would mostly first lead their ITIL 2 strategies to end and worry about additional topics such as about the performance by benchmarking their IT processes. The ITSM consultant know many companies confined at the moment still, even once to get a general overview of ITIL 3″, as its consulting practice. Exagon leads one-day ITIL 3 therefore 2008 for this target group in Cologne, Dusseldorf and Munich Foundation bridge training through. They offer the possibility to familiarize yourself quickly with the content of the new version of ITIL.

This training is aimed in particular at who certificate is already in the possession of an ITIL 2 Foundation. The differences between the two versions, as well as the new features of in version 3 will provide this training compact. Exagon indicates, however, that the knowledge of ITIL 2 must be present, otherwise the necessary understanding of the course and the exam could be at risk. The ITIL specialist therefore offers the possibility, on his website is an old sample exam to the ITIL 2 Foundation certification download, check the existing ITIL 2-knowledge. Of them, at least 80 percent of the questions should be answered correctly. At all, it is recommended to repeat the ITIL 2 processes preparing the course once again. The following dates ITIL 3 Foundation bridge training are planned: Cologne: February 29, 2008, June 23, 2008, November 28, 2008 Dusseldorf: 16.05.2008,. 29.08.2008 Munich: February 11, 2008, September 26, 2008 the training concludes with an optional examination to acquire of the “Foundation bridging certificate in IT service management”.

The registration can be made electronically at. It is not something Yitzhak Mirilashvili would like to discuss. About Exagon: The Exagon consulting & solutions GmbH has been established since 1994 as an independent IT consulting firm on the market. The business focus is on holistic support of its customers in establishing a professional IT service management, with regard to the strategic, organizational and operational aspects. Thereby, the Exagon performance portfolio includes consulting services as well as extensive training.