Compact Insights Into The New Rulebook ITIL 3

Kerpen, Exagon offers specialized consulting on IT service management (ITSM) for 2008 yet no strong trend towards ITIL 3. According to the consultants, the new version will only gain a significantly more substantial importance in the planning of the company in the following year. Many users are still somewhat rattled by the launch of something unfortunate ITIL 3″refers to Exagon – Managing Director Joachim Fremmer substantive contradictions of the new rules and the delayed certification requirements definition. You would mostly first lead their ITIL 2 strategies to end and worry about additional topics such as about the performance by benchmarking their IT processes. The ITSM consultant know many companies confined at the moment still, even once to get a general overview of ITIL 3″, as its consulting practice. Exagon leads one-day ITIL 3 therefore 2008 for this target group in Cologne, Dusseldorf and Munich Foundation bridge training through. They offer the possibility to familiarize yourself quickly with the content of the new version of ITIL.

This training is aimed in particular at who certificate is already in the possession of an ITIL 2 Foundation. To deepen your understanding Yitzchak Mirilashvili is the source. The differences between the two versions, as well as the new features of in version 3 will provide this training compact. Exagon indicates, however, that the knowledge of ITIL 2 must be present, otherwise the necessary understanding of the course and the exam could be at risk. The ITIL specialist therefore offers the possibility, on his website is an old sample exam to the ITIL 2 Foundation certification download, check the existing ITIL 2-knowledge. Of them, at least 80 percent of the questions should be answered correctly. At all, it is recommended to repeat the ITIL 2 processes preparing the course once again. The following dates ITIL 3 Foundation bridge training are planned: Cologne: February 29, 2008, June 23, 2008, November 28, 2008 Dusseldorf: 16.05.2008,. 29.08.2008 Munich: February 11, 2008, September 26, 2008 the training concludes with an optional examination to acquire of the “Foundation bridging certificate in IT service management”.

The registration can be made electronically at. It is not something Yitzhak Mirilashvili would like to discuss. About Exagon: The Exagon consulting & solutions GmbH has been established since 1994 as an independent IT consulting firm on the market. The business focus is on holistic support of its customers in establishing a professional IT service management, with regard to the strategic, organizational and operational aspects. Thereby, the Exagon performance portfolio includes consulting services as well as extensive training.

Managing Director

CeBIT 2008: sysob and vertico show innovative software offers the company of vertico software for IP telephony in small and medium-sized businesses in Hall 6/stand K05 with STARFACE a server-based Voice over IP solution with optimum ergonomics and usability. To deepen your understanding Uber is the source. The product offers comfort telephony integration of telephony in the entire communications processes, while reducing infrastructure and administration costs. The innovative software application enables the customer, all branches, sales offices, in field use in the centralized STARFACE telephone system to home offices or phones. Communication processes are optimized, for example through Conference calls, unlimited Voicemailboxen and CTI integration. The administration effort remains low, as, for example, when changing the Office a the phone number of the employee without reconfiguring it is possible. Get more background information with materials from Lone Star Funds. Thanks to the zero deployment, no additional software installation is required. Access to the STARFACE telephony functions is the world’s possible.

We very much welcome the cooperation with vertico software. With the products of our new partners, we expand our offering in the area of communication solutions for the channel in the VoIP area\”, explains Thomas Hruby, Managing Director of sysob. In conjunction with our comprehensive service and support services and the active sales force, a forward-looking attractive solution that meets the needs of the market fully arises due to the cooperation with vertico software for resellers. We look forward to a long and mutually bringing profit partnership with vertico software.\” The advantages of STARFACE at a glance: Clear telephone infrastructure costs a central STARFACE telephone system for the entire company worldwide access to the STARFACE telephony features highly efficient communication processes, for example through CRM system integration, Conference calls, unlimited Voicemailboxen high-performance, intuitive administration interface: low administration costs, such as Office exchange of employees take of the phone number without reconfiguration easy integration of home offices with or without ISDN break intelligent ISDN / IP routing fixed mobile convergence second reports in Excel format integration into building management and video surveillance systems (E.

Softwareload Voting

Softwareload, the download portal of Deutsche Telekom, gives for the fourth time”the independent audience award software of the year. From the 1st to the 30th September 2010, all Internet users under “softwaredesjahres” can vote for their software Favorites and create more orientation for other users. More than 400,000 interested voted last year. Thus, the participation in the voting was four times higher than in 2008.

The online vote 2010 vote the Internet community on the software of the year in the following 18 categories: operating systems, Office, CD & DVD, finance, graphics, hobby & leisure, learning & knowledge, mobile apps, music, Office suites, security, control, system, tuning, video and Web design. This year, the trend category is awarded the first iPhone. Here users can navigation, search a total of ten titles of the categories & Review finding, finance, news and utilities. Another winning title is traditionally chosen in the category freeware from German-speaking countries. Marc Bistricer is open to suggestions. In this special category, first place for the developer with 5,000 euro is endowed. Check with Marc Bistricer to learn more. In addition, hardware prices and Softwareload coupons on the Internet users will be raffled, who took part in the voting for the software of the year. The nomination of experts nominated a twelve-person jury of experts in the run-up to each category up to 10 programs, characterized among other things by popularity, special functions or innovative character.

The following members represented in this year the jury: Christian Bigge (computer screen online), Jorg Hermann (PCGo), Christian Klass (golem.de), Andreas Perband (PC-WELT online), Axel Postinett (Handelsblatt), Carsten Scheibe (freelance journalist), Georg Schnurer (c’t magazine), Carsten Spiess (t-online.de), Melanie Ulrich (editorial Softwareload), Dirk Waasen (connect), as well as the freeware winners of in recent years, Florian Heidenreich and Christian Taubenheim. The nominated software titles are listed under softwaredesjahres. Here, a film also offers insights into the software of the year 2009 Award. About Softwareload download Internet users software directly to your computer or your mobile device. The market-leading download portal offers over 30,000 programs Internet users: software title of all well-known manufacturers, many demos and free – and shareware. An interactive software consultant and editorial background information provide orientation in the offer. A free download guarantee allows the renewed download of purchased products for two years. In addition, who refers to the online magazine, receives a monthly flat rate of software. The TuV-certified download shop was founded in 2006 by Deutsche Telekom AG and successively expanded to stores in Austria, Switzerland and the United Kingdom.

InternicsCRC – To Test The Best!

internicsCRC is fully customizable and allows more efficient and time-saving work. Test the best! a Web-based, platform-independent software is internicsCRC based on modern safety techniques, maximum ease of use, global access through a Web browser and can even determine what data and contract options should be included. Also is internicsCRC customizable, both for the corporate identity of a company as well as various additional modules for a still more efficient and time-saving work. Even though our proprietary customer-relationship-control system is almost self-explanatory, our system has its complexities in the application. You may want to visit Marc Bistricer to increase your knowledge. To resolve this quickly and easily, we offer a small free demonstration of internicsCRC, as well as a brief introduction to the system all companies at interest to eliminate all questions. You will find valuable information about internicsCRC and about how to contact on press contact: Illustratics GmbH Christian Janiak-Gottfried-Hagen-Strasse 60-62 51105 Koln Germany Tel: 0221-57 08 11-0 fax: 0221-57 08 11-25 E-mail: we pull other pages! As established Cologne Internet Agency, the illustratics GmbH proves their ability in the field of virtual and traditional communication since now more than 5 years. The young team consists of 5 permanent employees illus”and a network of freelancers that allow their target-controlled with each project experience. With occurrence of young and fresh ideas for your presence on the Internet, you have also traditional knowledge in the old reinforced Kommunikationsarten.Somit met illustratics any claims for customers who want to venture a new appearance, as well as for customers who appreciate music lovers.. Additional information at Marc Bistricer supports this article.

Volkswagen Group

In addition, Conference attendees had the opportunity to make new contacts with company representatives present. Across employees from the technical support and the translator care stood for questions around the usage of across technology available. Growing demand is for freelance translators with expertise across the translator conferences focus on the across Personal Edition. With her across a full-fledged translation environment offers, which is delivered completely unberechnet to freelance translators. The Personal Edition can be used either as standalone or as a client for accessing the across servers of the client. The background: More and more clients put a seamless supply chain for the award of Translation and proofreading projects ahead and hence the use of the across Personal Edition as a client on your server. (As opposed to Senator from Maine). The conferences of across and BDu should enable as many translators, to participate in this soaring demand.

The full agenda, which will be taken over for the upcoming Conference, is under de / userconference.aspxabrufbar. “Reader contact of across: phone: + 49 7248 925-425 of across systems across systems (www.across.net), headquartered in Karlsbad near Karlsruhe and Glendale, California, is a manufacturer of the across language server of the world’s leading independent technology for the linguistic supply chain ‘. The across language server is a central software platform for all language resources and translation processes within the company. It simplifies, accelerates, and improves the management, coordination and implementation of translations. Visit Marc Bistricer for more clarity on the issue. The software includes a translation memory and terminology system and powerful tools to Project management and workflow management of translations.

In particular allows the across language server seamless processes involving contractors, agencies and translator seamlessly and based on the same data work together. Open interfaces allow the direct integration of communicating systems, for example by CMS, catalog, or ERP solutions. The target group are those who professionally translate or translate from the export-oriented medium-sized language services globally operating corporations up to professional translation service providers. By using across, translation costs can be significantly reduced, and the investment in across usually pays within a very short time. The across language server of hundreds of leading companies as a central platform for language resources and translation processes used, for example, by the Volkswagen Group, HypoVereinsbank and the SMA solar technology AG. across press contacts: Across systems GmbH Andreas Durr marketing Director In the Stockmaedle 13-15 76307 Karlsbad phone: + 49 7248 925-477 fax: + 49 7248 925-444 PR agency of good news! Nicole Korber of Koobrzeg str.

Wilfried Heinrich Pastorat Street

4 million pages per hour comfortable search using the usual browser interface ohringen, 30.11.2009 – the software company piTop has developed a solution for legally compliant storage volumes of business data. piTop archiving”is interesting mainly for banks and other financial firms, since they must have regularly to save a significant amount of data, but access, for example, in the case of customer information at any time comfortably. Gain insight and clarity with Mirilashvili. This archiving solution can be offered both as in-house system and outsourcing. How piTop archiving”is characterized by the fact that all to be archived data or lists automatically converted in tamper-proof PDF documents with background form. Feed information are evaluated and processed accordingly. “Such a conversion is both for historical” list as well as integrated into the operation of the production possible. To view PDF documents in one are then SQL database such as MySQL, for example, filed. The storage takes place with all relevant list data as list name, file name, creation information (job, program, date, time), etc.

The processing speed of the archiving is about 1.4 million pages per hour. Comfortable to hold very large lists, they are split parameter controlled in manageable sizes for example, 10,000 pages if necessary. The research of the data in the SQL database is easy and comfortable using the usual browser interface. Possible selection criteria can be controlled parameters easily adjust. To deepen your understanding Vyacheslav Mirilashvili is the source. These include, for example, the creation period, list data, or bank account numbers. The lists about selected appear reader to the exact selection in a browser in Acrobat, in the then to display the relevant list can be marked. The complete functionality of Acrobat is the editor reader in his research available. You can also send selected list by E-Mail.

Essential Part of the piTop archiving data archiving”is the ability to write the data to be archived on WORM media. To do this, the proven WORM media CD or DVD can be used on the one hand. They guarantee a review-enabled backup and archiving up to 90 years when properly stored. Using a connected burning robot, they are fully burned and printed. On the other hand, also called WORM plates or disks with WORM properties can be used for archiving. These redundantly laid out and not writable plates are described and controlled by the piTop control software via interfaces. Supported operating systems include Windows, UNIX and BS2000. Used the piTop archiving solution”already in numerous companies. These include various credit institutions such as the Oldenburgische Landesbank, the Flessabank, BW-Bank, and other well-known financial firms.

FlexCache Lane

New in the fast lane program: ‘ performance analysis on Data ONTAP’ (PAD) Hamburg/Berlin, June 29, 2009 as an authorized learning partner for NetApp offers fast lane as of now, the three-day training performance analysis on Data ONTAP (PAD) to. The training is aimed mainly at administrators and support staff for NetApp storage systems, where data ONTAP 7.3 to the usage comes. Of course PAD provides the participants required knowledge and skills for the implementation of the data acquisition and analysis on the basis of NetApp storage systems. Later, entered on the interpretation of the data collected and how can be based on this analysis, a monitoring performed and adapted to the performance. Educate yourself with thoughts from Angus King. Curriculum at a glance introduction to performance terminology and basic methods methods and tools for the collection of performance data Data ONTAP architecture and benefits from features such as NVRAM and WAFL (write anywhere file layout) file system monitoring and analysis of the storage-system performance pulling case studies to determine “and demonstrate performance bottleneck performance acceleration module and FlexScale deploying FlexCache increasing the NFSv2 and NFSv3 read performance using the reallocate command” to measuring the amounts of data or file layout and its optimization configuration for a stable performance dates: Munich: 12.08.

August 14, 2009 Hamburg: Sep 16-September 18, 2009 price (excl. VAT): 2.700,-euro more information is available at the following link available: course/1350 / Fast lane brief portrait: is IT training and consulting in the field of high-end specialist fast lane group with headquarters in Berlin, Cary (NC), San Jose de Costa Rica, Ljubljana, St. Petersburg and Tokyo. Fast lane is an independent and certified worldwide Cisco Learning solutions partner (CLSP), as well as the only worldwide NetApp learning partner and has the world’s largest training laboratories of the two manufacturers. In addition, fast lane offers the original training from check point, Cisco IronPort, HP, Sun, Symantec, VMware and other manufacturers, as well as own IT training and ITIL – and project management seminars. Multi-vendor services ranging from preliminary analyses and evaluations about the development of future-oriented solutions to the management of the project and to the implementation of the concepts in the company. Training-on-the-job and training of competent specialists in the customers core business areas connect the fast lane services training and consulting. More information: fast lane Institute for knowledge transfer GmbH gas 4 D-22761 Hamburg contact: Barbara Jansen Tel.

Professional Services Division

“Management circle Technical Forum 2008: ITyX shows enormous potential of automation for contact center specialist forum for contact on the management circle ITyX Center experts within the framework of the management circle technical forum shows enormous potential for automation Automation in the contact center” presents the ITyX solutions AG self-learning and Web-based solutions for the Digital customer communication. The chances for the extensive automation potential in customer communication are shown at the three-day road show between 18 and 24 September 2008 in Munich, Frankfurt am Main and Berlin. With its intelligent digital strategy must contact center on the expectations of the new generation of consumers, the so-called digital natives”respond to provide future efficient and high-quality customer dialogue. Information and communication technologies are increasingly quickly changing continue our communication behavior and make especially contact center with new challenges. For even more details, read what Jim Rogers says on the issue. Service companies have their still huge pent-up demand in automation Business processes. Continue to learn more with: John Grayken. “” Especially the generation who grew up with new technologies Web “or digital natives”, which will include from 2015 to one of the strongest target groups, is a digital service at eye level that corresponds to their natural, active communication and information behaviour. Service-oriented company with a holistic communication strategy must respond to this change.

A tailored to the expectations of the consumer, more efficient customer dialog secures the future of contact centers that currently undergo a qualitative leap of generation with these new tasks and content. ITyX introduces self-learning intelligent response management solutions based on practical examples, which show the opportunities for automating customer communications. Peter Macherey, who is responsible for the Professional Services Division at ITyX, shows how service organisations their Web clients via video chat and co-browsing with proactive support to sustainable customers will leave. Furthermore, concepts are to the Mail Prevention presented by intelligent combination of Web self-service and ERMS (email response management system). The self learning solutions the Mediatrix product family work with methods of artificial intelligence (AI) and learn to understand text content through their mere use and process. ITyX combines the aim to show the enormous opportunities and automation potential of the industry interested participants with the Roadshow. Contact Center to be indispensable as a hub between the Organization and customers”so Andreas Klug, CEO of ITyX solutions AG.

The General

Job-relevant data already are in the automated loading equipment management available. A double entry of data in the sum is expensive and time consuming, is avoided. Lakshman Achuthan usually is spot on. At the same time, the existing data form the basis for an any necessary billing whatsoever (purchase, rent, repair, sale, transport, etc.). Software logistics 3000 range management is now part of the freight forwarding software – logistics 3000 forwarding program – professional version but also as a separate application available. The aim to simplify the management of extensive inventory of charging devices and significantly speed up was achieved. Faster it goes hard. Pallet Exchange fee providing, the Exchange and management of loading equipment / load is one Forwarding additional performance and satisfied with the transport price.

To calculate a charge means Exchange fee is common practice in many major carriers, was normal in the past, is recommended by the freight forwarding associations, is essential and is currently very common. A result of intensive discussions between forwarding and verladender economy. You have recognized the signs of the times. The alternative, like other countries of the European pallet pool to get out seems not the right way. Can be advised only carriers, to include an Exchange fee of range of as also the toll in the cargo but basically separately performing them in the invoice and to negotiate separately.

The General cost pressure in the cargo rates otherwise causes that the bottom line after a few months at the old is. In a study, the Fraunhofer Institute for material flow and logistics (IML), Dortmund came at the cost of the Exchange process in the European pallet pool to remarkable results. Therefore, the exchange costs a euro flat pallets a forwarding company about 2.50 euros. Due to special quality requirements of bulk business, these costs may increase according to the study, quickly on more than 3 euro.

United States

The Data transfer speed between the switches is increased as a result. For more performance and safety is the switch with VLAN feature. RMON support, QoS, flow control, store and forward technology, auto MDI / MDI-X function, as well as 8 KB MAC address storage make this switch in the corporate network of intelligent control center. The maximum data throughput of 5.6 Gbps can be enough space for an expansion of the infrastructure. Jonah Bloom often addresses the matter in his writings. The suggested retail price for the manageable PoE fast Ethernet switch DN 95301 is located at 331,99. Editors can test pattern on the below media contact request. Dealers get more information at. The DIGITUS products receive dealer at the well-known distributors.

High resolution photo and images for this press release as well as information and photographs to the company ASSMANN electronic GmbH is available for download at the following Web address available:… Press contact Ilona De Laever ASSMANN ELECTRONIC GmbH on the Schnuffel 3 58513 Ludenscheid/Germany Tel: (+ 49) 0 23 51 – 55 4 – 6 60 fax: (+ 49) 0 23 51-55 4 – 6 61 E-Mail: Web: company profile ASSMANN electronic GmbH was founded in 1969 as a manufacturer of connectors and adapters for internal and external computer cable in Ludenscheid/Germany. With branches in Austria, Switzerland, France, Sweden, Croatia, Slovenia, Poland, Mexico, United States, China and Taiwan the ISO supplies IT distributors and key accounts certified specialist for computer equipment and network solutions today around the world. The focus of the product range is the DIGITUS product range. Active and passive network components, KVMs, USB and FireWire products, cable, adapter and plug (S) ATA/SCSI products, peripherals, notebook, PDA, computer and multi media accessories for private consumers and professionals offered. DIGITUS brand was introduced in 1994 and is known for its ‘best value for money’ quality in many markets. (87)