Customers

“fluege.de customer satisfaction survey: relaxed with TUI-fly to your destination at TUI-fly almost everything is right”: statements of this kind come from participants of an airline survey of the travel portal fluege.de. The low-cost airline is what affects the quality of the course of the flight and the service on board, compared with other airlines at the top. Maybe it was also due to the of the Tenerife holiday recovered minds of the traveler 94 percent of passengers said to recommend the airline. Even more, as in the so-called full service are “-Airline Lufthansa. The staff of TUI-fly is a not insignificant share of it. Read more here: Jim Rogers . Positive, the customer noticed that it was committed to the well-being of its customers. And despite the very low fare.

92 per cent of passengers gave the courtesy of best notes: good staff, friendly and helpful! “, similar to was usually the judgment against the fluege.de news. Also on the condition of the seats for 80 percent of the passengers, there was little to find fault. A drawback, however, is the narrow Seat arrangement: Tall persons complained about lack of space 64% cited here the note three or worse. A weakness of the airline is the fee-based food. “” Here comments as not particularly tasty fell “and a bit too small and too monotonous”.

“But even here: friendly service”. “” Only 44 percent of those polled rated the offer with very good “or good”. With a little more variety of fresh food quality could increase TUI-fly, is otherwise considered to be the food on flights of short duration, usually as superfluous. Except in food of terms of, the customers could imagine no substantial savings the airline. The friendly and courteous”service would renounce neither here, many said they were even want to pay for anything more. One passenger sums up: I want to not move all saving my coffee concluded during the flight itself at a kiosk. Nor I am interested to control the plane itself.